Policies & Procedures

Policies & Procedures

Cancellation Hotline 
Call 417-335-6550 at your convenience 24 hours a day information regarding games, program updates, cancellations and weather decisions.  A decision regarding evening programs will be made 2 hours before the start of the first game or practice.


Program Fees
It is the policy of the Branson Parks & Recreation Department that program participants help defray the direct costs related to an activity/program through the assessment of fees and charges.  However, the department does not wish to exclude any child wishing to participate in any youth program regardless of financial ability.  Persons who feel they are unable to afford the cost of a youth activity may contact the department about the Scholarship Program.  


Scholarship Program
The program is available for area residents who meet income guidelines and is intended to assist those who could not otherwise pay for program fees.  Scholarship amounts are limited and are not available for all programs.  To receive a scholarship application and more information about the program guidelines, stop by the Branson RecPlex.  Funding for this program is particially provided by Skaggs Foundation, whose mission is to support and lead initiatives that improve health and wellness. 


Scholarship Application 2018


Resident Discount (RD) Fee Policy

This policy establishes a discount fee for Branson residents residing within the city limits for aquatics, recreation programs and facilities rentals.  Due to increased fiscal demands for new and expanded services, coupled with demands from non-residents, a non-resident fee is necessary to maintain existing quality levels of service.  Branson residents that show proof of residency will receive a discounted fee is some areas.  

Resident Discount FAQ

Smoking in Parks
Effective July 1, 2015, smoking shall be prohibited in City parks, except in designated areas.  (Branson Municipal Code Sec. 58-129(b)

Admission Charge
A gate admission fee is charged for certain programs.  The fee is necessary, as registration fees do not support the costs of the program. The $1.00 admission fee does not apply to players, coaches and youth 12 and under. 


Military Youth Fee Waiver
Children of parents on active duty military service may receive a fee waiver for select youth programs (youth baseball/softball, youth soccer, youth basketball, youth volleyball and daily pool admission).  A parent or legal guardian must present proof of active duty service. The dependent child must reside in Stone or Taney Counties. 


Photo Policy
Frequently our staff may photograph participants in park programs or at special events.  These photos may be used for promotional and marketing may materials.  They are used at the city's discretion and become its sole property.  By registering for any recreation programs, you agree to allow publication of any photos taken at any program, event or facility. 


Background Check Policy
Interested in volunteering with the Branson Parks and Recreation Department?  We strive to create a safe environment for our volunteers, citizens and staff. Contract & volunteer positions require successful completion of a criminal background check through the National Recreation and Parks Association.  A copy of the policy guideline is available at the Branson RecPlex.


Refund Policy
The Parks Department reserves the right to cancel, postpone or combine programs due to low enrollment or unforeseen circumstances.  If insufficient enrollment causes an activity to be cancelled, participants will receive a full refund.  If a participant drops out prior to the first scheduled week of practices, a full refund will be given.  Refund request within the first 2 weeks of scheduled practices will receive a 50% refund.  After the completion of the 2nd scheduled week of practices, no refunds will be given.  No refunds will be given for Adult Athletics after the game schedule is published.  Due to limited space, no refunds will be given within 2 weeks of the scheduled start of a camp, clinic, lesson or special event.  To request a refund, call or stop by the RecPlex during business hours of 8:00am to 4:30pm Monday through Friday.  Participants have 30 days after the completion of a program or activity to pick up a refund.  


Facility Rental Cancellation Policy
In the event that you need to cancel a facility rental, a 48 hour notice is required to receive a refund. Call or stop by the Branson RecPlex during business hours of 8:00am to 4:30pm Monday through Friday. Participants have 30 days after the cancellation of a reservation to pick up a refund. After 30 days, the refund will be forfeited and moved into a scholarship fund.

Waiver Required

All participants are required to sign a waiver as a participants in Branson Parks & Recreation sponsored activities.  By registering to participate in recreation programs, each applicant realizes the inherent risk of injury involved and understands the nature of these risks.  Each participant is required to sign a waiver and agrees to assume the responsibility for risk of injury during participation in recreation programs. The applicant agrees to hold the City of Branson harmless for any injury caused by participation in these programs.  


Inclement Weather
Branson Parks & Recreation reserves the right to cancel any program due to inclement weather.  If at any time the Parks Department determines that any athletic field is not safe for participant use and/or cannot be used without creating damage or the potential for damage to the field or facility, the fields/facilities may not be used. The decision of Parks & Recreation personnel is final. We ask your cooperation in caring for our fields and facilities in such a way as to safeguard your safety and preserve our facilities and fields for future and continued use. Parks and Recreation will make every effort to make such decisions in a timely manner but does reserve the right to make such decisions as needed even when advance notice is not possible.


Lost and Found
If you have lost or misplaced an item in one of the parks or program facilities, please contact the Department office.  Articles that are found and turned into the office are kept for 14 days.  After that period of time, the items are donated to a local charitable organization or more valuable items are taken to the Police Department.  The Parks & Recreation Department is not responsible for any lost or stolen items.


Locks may be checked out for daily use during open gym time from the front desk with a valid driver’s license to help secure valuables while using facility. License will be returned when the lock is returned back to the front desk. If lost, a $5.00 key replacement fee is assessed.


Code Of Ethics/Conduct
All participants in youth programs, including coaches, parents and youth, are required to read and sign a conduct agreement prior to the start of the program.  By signing, you are agreeing to exhibit good sportsmanship and positive behavior.  


Alcoholic beverages are not permitted at the Branson RecPlex, any City parks or facilities.


Pets in the Parks
Unless posted, dogs, cats and other pets are permitted in City parks so long as they are kept on leashes or under similar restraints and owners are responsible for the immediate cleanup, removal and disposal in a lawful manner of pet waste.


Metal Detecting in City Parks
Click here to view a copy of the Metal Detecting Policy in City of Branson Parks.



Find a Park

Currently, the City of Branson has 16 parks serving residents and visitors. These parks offer a wide variety of opportunities from swimming to nature trails.

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