Keeping Our Drinking Water Safe
Questions & Answers to Help
Understand New Federal Regulations
City of Branson: Commitment to Safe Drinking Water
At the City of Branson, ensuring the quality of our drinking water is a top priority. Our City leadership, Utilities crews, and personnel work tirelessly every day to maintain the highest standards of water safety and quality.
In line with our ongoing efforts, we are adhering to new regulations set forth by the Environmental Protection Agency (EPA) and the Missouri Department of Natural Resources (DNR) that aim to safeguard drinking water nationwide.
One key regulation is the federal "Lead and Copper Rule," which requires water utilities across the country to document the materials of all water service lines—both utility-owned and customer-owned—within their service areas. This mandate is part of a broader effort to identify potential sources of lead contamination, especially from service lines made of lead or galvanized steel. Under certain conditions, these materials can release contaminants into drinking water, posing health risks.
As part of this effort, the City of Branson’s Utilities Department is working diligently to identify the materials of the water infrastructure that is publicly owned. However, we need your help in identifying the material of the service line that connects to your privately-owned property. Common materials for these lines include copper, lead, galvanized steel or various types of plastic.
By identifying the material of your service line, we can ensure that any potential issues related to lead or other harmful substances are addressed. Your participation in this effort is critical to maintaining safe, clean drinking water for all Branson residents. We thank you for your participation.
Why is the City of Branson asking for my help?
New regulations require us to identify the material of all water service lines. While the City is documenting the utility-owned portions, we need your assistance to determine the materials used in the customer-owned sections.
Why is identifying the piping material important?
Identifying the type of material is crucial because lead or galvanized service lines, under certain conditions, can release lead into the water. This initiative aims to safeguard our community’s health by preventing potential lead exposure.
How does identifying the material of my service line help the community?
By identifying the material of your service line, you’re contributing to a safer environment and ensuring the continued provision of safe, high-quality drinking water. This collective effort helps us protect our community’s health and build a resilient future.
How can I identify my water service line material?
First, locate your water service line, typically found in your crawl space, basement, or garage. If it’s not visible, check where the pipe enters your house using the shortest path from the water meter to your home. Once located, examine the pipe between the shut off valve and the wall for material identification.
What should I do if my pipe is made of PVC or plastic?
If the portion of your plumbing system closest to the wall is PVC or plastic, take a photo and submit it via our online form.
What if my pipe is made of metal?
If your pipe is metal, you can perform two simple tests to determine its material. First, use a strong magnet (like a refrigerator magnet) and see if it sticks to the pipe. If it does, the pipe is galvanized steel. If not, use a coin to scratch the pipe lightly. Lead will show a shiny silver color, while copper or brass will reveal a copper or golden color.
What if my pipes are lead or galvanized steel?
While not always the case, galvanized steel and lead pipes can release lead into your drinking water. New regulations may require the replacement of your lead or galvanized steel service line.
What do I do after identifying the material of my water service line?
Please take a photo of the identified section, whether it’s visual test, the magnet test or the scratched area test and submit it through our online form.